IN A
NUTSHELL
YOUR RIGHT HAND MEL
You have a go-to partner supporting you and your business through both the stress and the success. With flexible, tailored service options across operations, project management, and more, we’ll work together to turn challenges into opportunities—so you can gain more time, peace, and profitability.
More about Mel >
I WILL
HELP YOU
OPERATIONS/
ADMINISTRATION
Operations and admin can mean a lot of different things, depending on your business. The list below gives a general idea—think of it as an à la carte menu. Pick the support you need, or we can figure it out together. And if you don’t see exactly what you’re looking for, chances are we’ve got just the thing.
SERVICE OPTIONS
• Operations and workflow optimization • SOP creation and maintenance • Process implementation and rollout • Client and vendor management • Information organization • Bookkeeping • Invoicing • Interviewing and hiring • Payroll • Light digital design • Website maintenance
PROJECT
MANAGEMENT
Project management is all about adaptability—strategically managing resources and communication to keep things moving. And projects are never one-size-fits-all, so no matter the complexity, we’ll tailor the right support solution for your client work or business initiatives.
SERVICE OPTIONS
• Project planning and objective setting • Budget and schedule creation/tracking • Risk, task and workflow management • Client and vendor management • Project documentation • Progress tracking and reporting • Quality control • Invoicing and financial tracking
HOW IT WORKS
Every business is different, so support options are flexible and tailored to fit. We’ll work together to find the most efficient, cost-effective plan based on what you actually need. The pricing examples below offer a general idea, but your final cost will depend on the scope and specifics of your support. Ongoing Support Plans Most clients invest between $875–$1925 per month, depending on the complexity and how hands-on the support needs to be. These plans are a great fit for small business owners who want a steady, trusted partner managing the day-to-day. Project-Based Support Custom quotes are available for project work. Whether it’s an internal initiative or managing client projects, we’ll scope things out together so you get exactly what you need—with no surprises. A powerhouse partnership built on excellence, collaboration, and calm!
SOUND
FAMILIAR?
Too much of my time is dedicated to tasks that don't drive revenue >
This one's sneaky—your day fills with tasks that don’t need your expertise. This can be stressful and take time from what truly matters. Delegating frees you to focus on work that drives your bottom line.
I’m working in reactive mode and it’s exhausting >
It happens—one day you find you're just tackling what's urgent while other tasks pile up. Ongoing support brings structure, helping you move from reacting to planning so you can regain control.
I have projects that need better oversight and coordination, details are getting missed >
A new project is exciting but with multiple tasks and team members, focus can slip, issues arise, and details get lost. A dedicated project manager keeps things on track so you can stay focused.
I’m getting client feedback showing that I’m falling short of excellence >
You're juggling too much, leading to delays and maybe missed engagement opportunities. Support with client management and communication helps create a seamless, responsive experience—building trust and loyalty.
My operational processes need to be more organized and consistent but I don’t know where to start >
Over time processes need a refresh. Without clear workflows, tasks get lost, and expectations become unclear. Streamlining operations with well-documented systems improves clarity, reduces errors, and boosts efficiency.
Daily demands are sidelining my long-term initiatives and goals >
When daily operations take over, strategic projects and long-term goals often get pushed aside. Extra support can help you manage growing demands while staying focused on the bigger picture, keeping your business on track for sustainable growth.
HELLO!
Hi, I'm Melissa Armour, Founder of Your Right Hand Mel—and you can call me Mel!
A while back, I was given the job title “corpus callosum”—the part of the brain that helps the two hemispheres communicate. It made us laugh, but it stuck because it felt true. I’ve always gravitated toward roles where I’m connecting people, ideas, and processes—helping things run a little smoother as a behind-the-scenes support warrior.
I’ve spent the last 25+ years working in project and operations management across all kinds of industries, and quickly realized that supporting small businesses is where I feel most at home. The energy, the passion, the messy middle of making things work—I love it. Starting Your Right Hand Mel felt like the right next step.
It’s probably no surprise that I love puzzles. I’m also a creator and a maker (with plenty of supplies to show for it!). I love both the sand and the snow, quiet river views and the electric energy of a big city, the comfort of routine and the inspiration and adventure of travel. And along the way, I collect heart rocks :)
HAPPY CLIENTS
SAY HI
I would love to hear from you! I'm happy to answer any questions you may have or discuss how we could work together!